Added value for customers through digital solutions

Comprehensive range of services from heroal across the entire construction process

From planning and offer preparation to ordering, production and logistics, heroal’s digital services support the efficient implementation of projects with reliable processes. To ensure this, our services and digital solutions mesh together and cover all of a fabricator’s essential process steps. heroal’s digital solutions allow the easy retrieval of information in real time, facilitate the planning, calculation and quotation phase. They form the basis for paperless production with more secure, faster processes. heroal’s range of services aims to create added value for all those involved as well as to free up capacities for new projects.

Extensive support from configuration to ordering

In addition, heroal partners receive extensive support during configuration. The heroal Configurator makes the configuration, offer preparation and ordering processes for heroal Ready elements in the roller shutter and sun protection area particularly simple and reliable. Thanks to the integration into the heroal LogiKal Edition, fabricators benefit from daily updated prices, an integrated plausibility check and maximum efficiency during order entry, offer preparation and ordering.

Short lead times for ordering and goods receipt

In the next step, the import/export function of the heroal Configurator makes it easier for heroal partners to order system items and configured prefabricated elements. The current personal purchasing conditions are adopted automatically, and the order confirmation is sent by e-mail. Alternatively, the digital order can be placed with heroal from the customer’s own ERP system by means of EDI. Fast, secure ordering processes, paperless procedures, little communication required and an overview at all times thanks to the digital archiving of data – ordering via the heroal configurator ensures uncomplicated, secure processing, prevents input and transmission errors and reduces lead times.

heroal has designed the incoming goods inspection for fabricators to be equally simple and efficient. For this purpose, the heroal Datamatrix code applied to the profiles contains all important information. It is retrieved in real time by means of a scanner and includes the digital transmission of the data to the relevant workstation. This allows quick and paperless digital profile identification and delivery checks. In addition, the heroal Datamatrix code enables unique identification of heroal profile information such as the item number, length and colour.

Optimised efficiency in production

heroal’s digital services for the production process are designed to make the manufacturing process considerably easier and to increase efficiency. The focus here is on paperless production, the creation of transparent processes, improved quality management and the optimised utilisation of machines and personnel. The reduced inventory also lowers the commitment of capital.

LogiKal MES (Manufacturing Execution System) plays a key role in increasing efficiency and optimising lead times in production. The software supports paperless manufacturing processes by providing the required information for predefined work areas at the required time. In addition, all relevant processing instructions can be called up for each processing step using the heroal Communicator.

Support for individual marketing activities

To strengthen their visibility among existing and potential customers, heroal specialist partners receive extensive support in developing their marketing activities. The company provides its partners with numerous digital marketing services by way of the heroal partner+ programme, which can also be accessed via the heroal Communicator. The services offered range from the creation of individual catalogues and brochures to online marketing and social media campaigns to the design and implementation of the partner’s own homepage or the provision of online configurators for heroal system solutions for integration into the partner’s company website. The innovative tools with which heroal optimises its customers’ marketing efforts include a virtual reality solution for consultation in the partner’s own showroom. This gives prospective buyers a more intensive and realistic consultation experience, allowing them to familiarise themselves with a considerably wider range of product options. This likewise enables product configuration.